Privacy Policy
Introduction
Welcome to CineTravel. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.cinetravel.co.uk) and use our services.
Information we collect
We may collect and process the following types of personal data:
Personal Information: Name, email address, phone number, and any other details you provide when contacting us or booking services.
Booking Details: Information related to travel arrangements, including destinations, accommodation preferences, and itinerary details.
Payment Information: If payments are made through our website, we may collect billing details. However, we do not store credit card information as payments are processed securely by third-party payment providers.
Website Usage Data: IP address, browser type, referring website, pages visited, and interactions with our site, collected via cookies and analytics tools.
How we use your information
We use the information collected for the following purposes:
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To provide and manage travel booking services.
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To communicate with you regarding bookings, inquiries, or updates.
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To personalise and enhance your experience on our website.
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To improve our services based on user interactions and feedback.
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To comply with legal obligations and prevent fraud.
Sharing your information
We do not sell or rent your personal data. However, we may share your information with:
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Trusted Travel Partners: Hotels, airlines, and transport providers to facilitate your bookings.
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Payment Processors: Secure third-party providers to process transactions.
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Legal Authorities: If required by law or to protect our legal rights.
Your rights
You have the right to:
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Request access to the personal data we hold about you.
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Request correction or deletion of your personal information.
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Withdraw consent for marketing communications at any time.
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Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data is being misused.
Cookies and Tracking Technologies
We use cookies and analytics tools to understand website usage and improve our services. You can control or disable cookies via your browser settings.
Third Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal data.
Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: Email: bookings@cinetravel.co.uk
Phone: 07570 303 475
By using our website and services, you agree to the terms of this Privacy Policy.